Plan terms · Version dated 22 September 2026
Your subscription, explained.
Online signup is currently limited to Beone testing. No real payments.
A monthly plan with a 12-month commitment
The contract starts with the first confirmed payment, with a 12-month commitment and automatic monthly billing. Cancellation during the first month ends service at the end of that month, with no further monthly payment and no pro rata refund. After that, monthly payments remain due until the end of the 12 months, even if you cancel.
After the commitment, the contract renews monthly. Cancellation takes effect on the first monthly anniversary at least one calendar month after your request. You can withdraw your cancellation until the contract actually ends. After that, a new subscription is required.
Minutes and your number
Your plan includes the advertised AI minutes, one BeAI number per bot within the quota, AI usage, recording and self-improvement. Minutes are shared across bots and enabled voice models. Signup creates your first bot; you configure any additional bots in BeAI.
Minutes renew on your monthly anniversary and do not roll over. The first minute of each started AI call is charged in full; the rest is counted by the second.
Extra minutes use your prepaid credit at your plan’s rate. You can buy credit and enable automatic top-ups in BeAI. Payment must be confirmed before the credit can be used: service may be interrupted if your balance is insufficient. BeAI alerts you at 80%, 90% and 100% of included minutes.
Outbound phone legs, transfers, SMS and text usage remain charged separately against credit at the applicable rates.
Payment, invoicing and setup
The site records a €0 card authorisation with Mollie. BeAI then charges the first month, creates the invoice after payment is confirmed and starts setting up the number. A setup problem does not trigger another charge. A confirmed failed monthly payment suspends service and requires manual settlement.
After the first payment is confirmed, BeAI sets up the number and telephony. Your welcome page shows live progress and displays the number when it is ready. You can then call it and select “Edit my bot”. Instant activation is not guaranteed.
Prices exclude VAT. Applicable VAT is added to the invoice.
Can I change my plan?
You can only upgrade to a higher plan, after accepting the pro rata quote and paying the difference. The new quota and rate apply after payment. Your original commitment is not extended.
Your account and data
The site verifies your email before granting personal access. Your contact, billing and assistant details are sent to BeAI. Card details are handled by Mollie and are not stored on the site. You can resume signup with the same email. The password stored for this transfer is encrypted and deleted once account creation is confirmed.
Your first assistant is generated from the information you provide. Your website is not imported automatically. You can edit its behaviour in BeAI and check its answers before entrusting your calls to it.
Back to my signup