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From conversation to your tools

BeAI doesn't just respond: it can act in your ecosystem.

Communication, appointments, CRM, data, documents and automations can extend the call depending on the configured connectors and permissions.

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Actions and communication

Extend the call with the right action.

BeAI may transmit, notify, recall or initiate a new communication within the framework defined for the agent.

  • Transfers

    Forward a call to authorized destinations according to the identified situation.

  • Emails

    Sends emails to authorized recipients and conversation summaries.

  • SMS

    Sends messages to authorized numbers or, if the scenario allows, to a number communicated during the call.

  • Outgoing calls

    Triggers a new call to a predefined destination.

  • Callback

    Schedules a callback at the date and time agreed with the caller.

  • Antispam

    Protects the agent from anonymous, repeated or unwanted calls.

  • Recording

    Saves conversations and makes files accessible in BeAI according to configured rules.

Calendars, Data and Automations

Connect the agent to useful information.

  • Microsoft 365 Calendar

    Views and manages authorized Microsoft 365 appointments.

  • Google Calendar

    Views and manages authorized Google Calendar appointments.

  • Progenda Calendar

    Views and manages authorized Progenda appointments.

  • MCP

    Provides access to external tools exposed by approved MCP servers.

  • Databases

    Queries configured databases in a controlled manner.

  • Automations

    Trigger external webhooks and scenarios, including via n8n.

Business Tools & Channels

Find BeAI where your teams work.

CRM, support, spreadsheets, telephony, messaging and documents become sources or destinations of controlled actions.

  • Odoo

    Appointments, contacts, tickets, tasks, sales and other flows by means of strictly authorized actions.

    Discover Odoo scenarios

  • HubSpot

    Identifies contacts and creates listings, tickets or opportunities in HubSpot.

  • Zendesk

    Views users and tickets, then creates or updates Zendesk requests.

  • Google Sheets / Excel

    Reads and feeds structured Google Sheets or Microsoft Excel tables.

  • Self-improvement

    Analyzes a sample of conversations and suggests agent improvements.

  • WhatsApp

    Allows the agent to handle WhatsApp conversations and calls.

  • Enreach UP

    Connects the agent to the functions and context available in Enreach UP.

  • Documents

    Responds from documents indexed in the rag knowledge base.

Is your tool not in the list?

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Developers can study a specific connector, product integration, or white label project.

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