Qualification of a veterinary call
A qualification and orientation conversation in a veterinary context.
Open also on YouTubeAI voice agent for veterinary practices
Collect information quickly and route according to the defined urgency.
BeAI welcomes the owner, asks for the information defined by the practice and follows the approved routing or transfer rule.
A strictly defined role
The agent does not make a diagnosis.
BeAI collects information, informs and routes. It does not replace a veterinarian’s clinical judgement. Signs, urgency levels and transfer arrangements must be defined and approved by the practice.
Information that may be collected
- Animal and reason for the call
- Details required by the protocol
- Contact details and availability
- Human transfer according to the approved rule
Two video conversations
Listen to two veterinary situations guided by BeAI.
These conversations show how the agent collects the required information and routes the request without making a diagnosis.
Veterinary situation regarding a dog
A second exchange illustrating the questions planned to collect and guide the request.
Open also on YouTubeNamely:these videos feature an earlier version of BeAI. The voice and some capabilities may differ from the current product.
Keep the team available without downplaying urgency.
The scenario must clearly distinguish information, appointments and transfers.